FAQ

Have Questions?

Check out our frequently asked questions about the industry and our capabilities to see if we have addressed your concerns. Contact us for more inquiries.

A: The MOQ is 1*20GP for wholesale orders. We suggest 40 ft container at a time as it can save your shipping cost.

A: The read-made shutters loading volume is about 270sqm/660sqm/810sqm per 20GP/40GP/40HQ. The different design varies, please contact our support team for further details.

A: Yes, we shall be glad to send you a detailed quotation sheet and samples upon receipt of your specific inquiry within 12 hours.

A: Leadtime is about 35 days after receiving the deposit. About 45-60 days for custom-made orders. For urgent orders, we accept 15 to 20 days if there is stock for the materials selected.

A: We use different packing methods for products, including EPE, foam, cartons, wooden frames, etc. Please contact our support team for specified products.

A: We can arrange for English-speaking colleagues to handle your order. We also have local wholesalers based in Australia, the United Kingdom, United States, and South Africa, which we have been working with for many years.

A: We offer a warranty the same as the international standard, one year for components, three years for custom shutters. What’s more, for any claims after the warranty period, we also offer support.

A: Yes, a sample bag can be arranged to send to you based on your requirements.

A: Our company has its internal ordering system.

A: Plantation shutters with tilt rods in centered/hidden/offset are our most popular design.

A: We can provide regular frames available in the market or customize them according to your needs.

A: If any of the shutters was arrive damaged, you claim compensation with us. Then, you will need to fill out a form and be specific when describing the damage.

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We have a complete selection of samples to cover all our products and all of your sample needs. Get in touch today to get a sample very quickly!

custom plantation shutters

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We will contact you within 1 working day, please pay attention to the email with the suffix “@chinagoodwood.com”